Cancellation Policy 

1. How to Cancel an order: To cancel an order please contact us via Call, Text, or email at (210)-391-9219 or JohnsonsBread@gmail.com

2. Order Cancellation: Cancellation requests must be submitted at least 48 hours before the scheduled pickup date or delivery date for a full refund. Orders canceled 48 hours or less from the scheduled pickup or delivery will not be eligible for a refund.

3. Refunds and Credits: Approved cancellations will be eligible for a refund or credit towards a future order, based on your preference. - Refunds will be processed within 5 business days and may take additional time to reflect on your account, depending on your payment method.

4. Modification or Rescheduling: If you need to modify or reschedule your order, please contact us as soon as possible. We will do our best to accommodate changes whenever feasible.

5. Exceptions: In the case of an act of God, such as severe weather conditions or health emergencies, we will consider >48 hour cancellation refunds on a case-by-case basis.

6. Dissatisfied With Order: As purchases made with us are food item purchases and we cannot accept returns of items sold, if you are unsatisfied with your purchase feel free to give us a call so we can discuss the problems you had with your purchase and find a solution that we can agree to.  If there's something we're doing wrong we'd love to stop doing that thing and start doing a different thing to make a more enjoyable product.

We appreciate your understanding of our cancellation policy, as it allows us to maintain the quality and integrity of our products while serving all our customers effectively. If you have any questions or concerns about our policy, please don't hesitate to contact us. Your satisfaction is of the utmost importance to us.

Morgan Johnson

Owner and Bread Maker

Johnson's Breads & Pastries